Receptionists / Swabbers

Website DAM Health

Private Health PCR Testing Centre

Position: Receptionists/ Swabbers for PCR Testing centre.
Location: DAM Health 19 Oxford Road Reading RG1 7QG
Shift: Monday-Saturday 08:00am-3pm, Sunday 10:00am – 3pm
Start: Immediately

Job Description

• Free and Full clinical training provided.
• Demonstrate customer service and compassion when interacting with patients and staff
• Demonstrates proficiency of proper collection methods and proper processing of all specimens.
• Understand the importance of correct PPE and have an ability to follow strict donning and doffing policy in line with company policy.
Respond to all queries and requests for assistance from patients, practice manager, Head of Nursing and other visitors.
• Be able to maintain an orderly waiting area with appropriate social distancing.
• Assist clients with completion of screening forms prior to test and comply with GDPR and client confidentiality.
• Ensure that patients without appointments but who need urgent consultation are seen in a logical and non-disruptive manner.
• Ensure reception desk and chairs in waiting area are sanitised regularly between all clients.
• Ensure premises are kept clean and tidy in between visits from the cleaning staff.

KEY SKILLS
• Previous experience working as a receptionist desirable but not essential
• Previous customer services background desirable
• Knowledge of basic Microsoft office is essential
• Friendly and Understanding of customer needs
• Able to prioritise workload and multi-task.
• Ability to work effectively under pressure and maintain a professional demeanour.
• Strong customer service skills
• Ability to work as a team.
• Ability to make decisions and use initiative.
• Sensitive but friendly persona
• Previous experience of covid-19 test administration desirable but not essential.

We need staff immediately. Receptionists receive £10ph swabbers receive £12.50ph

Great and supportive team of females to work with. Lots of perks to the role. Offering double pay for Boxing Day and NYD.

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