Privacy Policy - My Reading Berkshire | People • Living • Businesses

Privacy Policy – MyReading.org.uk

Last updated: January 2026

1. Who We Are (Data Controller)

Data Controller

MyReading.org.uk is operated by Uniplanet Ltd.

Company Name: Uniplanet Ltd
Company Registration: 6969196
Registered Address: 17 Kitwood Drive, Reading, Berkshire, UK – RG6 3TA
Contact Email (Data Protection): enquire@myreading.org.uk

Uniplanet Ltd is the data controller responsible for the processing of personal data under the UK General Data Protection Regulation (UK GDPR).

2. What Personal Data We Collect

We may collect and process the following data:

Name
Email address
Phone number
Business name and business contact details
Business descriptions and listings submitted by users
Messages sent via contact forms
IP address, browser type, device information (for security and analytics)
Cookies and usage data (see Cookie Policy)

3. How We Collect Data

We collect data when you:

Fill in a contact form
Submit or manage a business listing
Communicate with us via email or forms
Browse the website (cookies & analytics)

4. Lawful Basis for Processing (Very Important)

We process personal data under the following lawful bases as defined by UK GDPR:

Consent – where you explicitly opt in (e.g. marketing communications, newsletters, optional cookies).
Contract – where processing is necessary to provide services you request, such as publishing business listings or responding to enquiries.
Legitimate Interests – where processing is necessary for operating and improving our website, preventing fraud, ensuring security, and responding to general enquiries, provided these interests are not overridden by your rights.
Legal Obligation – where we are required to process data to comply with legal or regulatory requirements.

Where consent is used as the lawful basis, you have the right to withdraw consent at any time.

Purpose	Lawful Basis	Data Retention Period
Responding to enquiries	Legitimate interest	Contact form enquiries – not stored in the website database. Messages are delivered via email and retained in email systems for up to 24 months unless deletion is requested earlier.
Publishing business listings	Contract	Until removed
Managing user accounts	Contract	Until removed by user
Marketing emails	Consent	Until changed by user
Website security & analytics	Legitimate interest	anonymised data
Legal / compliance obligations	Legal obligation	Based on legal requirement

5. How We Use Your Data

We use personal data for the following purposes only:

To respond to enquiries submitted via contact forms
To publish and manage business listings submitted by users
To administer user accounts and submissions
To moderate content and prevent misuse of the platform
To communicate essential service-related information
To improve website functionality and performance
To send marketing communications where explicit consent has been given
To comply with legal, regulatory, or tax obligations

Children’s Data

MyReading.org.uk is not intended for use by children under the age of 16.
We do not knowingly collect personal data from children. If you believe such data has been collected, please contact us and we will remove it.

We do not use personal data for automated decision-making or profiling.

6. Marketing Communications

We will only send marketing emails or messages if you have explicitly consented.

You can withdraw consent at any time by:

clicking “unsubscribe” in emails, or
contacting enquire@myreading.org.uk

7. Cookies

We use cookies to:

ensure website functionality
analyse traffic and usage
improve user experience

Non-essential cookies are only used after consent.
You can manage cookie preferences at any time. Cookies may be categorised as strictly necessary, analytics, or functionality cookies.
Strictly necessary cookies are always enabled. All other cookies require explicit consent.

8. Data Sharing & Third Parties

We do not sell personal data.

We may share data with trusted service providers such as:

website hosting providers
analytics services (e.g. Google Analytics)
spam protection services

All third parties act under data processing agreements and comply with UK GDPR.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

Contact form enquiries – not stored in the website database. Messages are delivered via email and retained in email systems for up to 24 months unless deletion is requested earlier.
Business listings – until removed by the user or upon request
User account information – until account deletion
Marketing data – until consent is withdrawn
Technical logs and security data – retained for up to 12 months unless required longer for security or legal purposes.
Analytics data – anonymised where possible and retained in accordance with provider policies

Data may be retained longer where required by law.

10. Your Rights Under UK GDPR

You have the right to:

Access your data
Rectify inaccurate data
Request deletion
Restrict processing
Object to processing
Data portability
Withdraw consent at any time

Requests can be made to enquire@myreading.org.uk.
We respond within 30 days.

11. Data Security

We use appropriate technical and organisational measures including:

SSL encryption
restricted admin access
secure UK hosting
regular updates and monitoring

12. Complaints

If you believe your data is being misused, you may complain to the Information Commissioner’s Office (ICO).

13. Publicly Available Information

When you submit a business listing, certain information you provide (such as business name, description, address, phone number, website, and opening hours) will be published publicly on our website.

By submitting a listing, you confirm that:

You have the authority to submit the business information
The information does not contain personal data you do not wish to make public
You consent to the publication of this information on MyReading.org.uk

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